Indian Railways is an important department of Government of India and has a monopolistict functioning as there is no other player in passenger transportation. We appreciate the extension of rail network and criticise the poor functioning in terms of its accountability towards the passengers.
I was having my reservation ticket for SWARN SHATABDI (LKO TO NDLS) on 24th Jan. 2010.
All of sudden it was cancelled. I was having no guidence and option from railways except to getting my ticket cancelled. It took almost one haur to get the ticket cancelled. Thre was no alternative arrangement from the railways to board the passengers in some other train to ensure their timely arrival.
Passengers were left to their own alternatives and I was one to take the BUS SERVICE to reach Delhi. It took almost 20 hrs to reach Delhi. Imagine the plight of railway passengers where railway does not show the gesture of accountability except to saying "We regret for the Inconvenience' What will happen with Railways? It should be corporatized.
Tuesday, January 26, 2010
Saturday, October 18, 2008
Change Communication
Communication has been recognized as a well developed academic descipline and service profesion through out the world and shown its magical impact on many important occasions.
Communication is an applied behavioural science and aesthethethic art having tremendous potential to change the world order.
In india communication is being used to build the business and to explore the market, but its use in organized social development and political transformation is yet to be explored. The Public Utility organizations and the governance agencies have to use the communication for the larger benefit of the nation and immediate releif of our contemporary society.
Change Communication has the huge potential to restructure and reform the society and to build the nation in todays competitive world. Indian Society is a diverse society and communication can bring the desired harmony, progressive culture and collective unity in our contemporary society.
The national priorities, national policies and plannings may have muchmore impact on our bonafide citijens if communication can be used rationally to govern the nation and its different provinces and localities. Corporate houses, Industries, Utility institutions and many other business houses may have avery cultured, competitive and compatable market with the high degree of consumers satisfaction if communication may be taken in right perspective.
Regulation and Governance may become easier and the citizens participation may make the governance more responsive, transparent and accountable. In that way citizens and the stake holders of the country can enjoy the best governance practices and governance agencies may have the better credential of public governance.
I hope the valuble readers of this blog will value the communication and appreciate the sprit of change communication to change the society, country and world as a more creative, capable, comfotable and cultured world.
Dr Ved Upadhyay
9810300876
Communication is an applied behavioural science and aesthethethic art having tremendous potential to change the world order.
In india communication is being used to build the business and to explore the market, but its use in organized social development and political transformation is yet to be explored. The Public Utility organizations and the governance agencies have to use the communication for the larger benefit of the nation and immediate releif of our contemporary society.
Change Communication has the huge potential to restructure and reform the society and to build the nation in todays competitive world. Indian Society is a diverse society and communication can bring the desired harmony, progressive culture and collective unity in our contemporary society.
The national priorities, national policies and plannings may have muchmore impact on our bonafide citijens if communication can be used rationally to govern the nation and its different provinces and localities. Corporate houses, Industries, Utility institutions and many other business houses may have avery cultured, competitive and compatable market with the high degree of consumers satisfaction if communication may be taken in right perspective.
Regulation and Governance may become easier and the citizens participation may make the governance more responsive, transparent and accountable. In that way citizens and the stake holders of the country can enjoy the best governance practices and governance agencies may have the better credential of public governance.
I hope the valuble readers of this blog will value the communication and appreciate the sprit of change communication to change the society, country and world as a more creative, capable, comfotable and cultured world.
Dr Ved Upadhyay
9810300876
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